Business Continuity Plan

EFCG Transaction Services LLC has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

 

Contacting Us – If after a significant business disruption, you cannot contact us as you usually do at our personal phone numbers, you should call our main business number (212) 752-2203 or go to our website at www.EFCG.com.

 

Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our clients to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. 

Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternate communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; and regulatory reporting.

Our internal IT systems as well as our data archiving vendors, back up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our data archiving vendors that their primary objective is to restore and provide us access to all of our records as well as our client’s records within 48 hours.

 

Varying Disruptions – Significant business disruptions can vary in size and scope, such as only our firm’s main office, the city where we are located or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In the event of a significant business disruption, we have plans in place to move to a back-up location or remote locations as necessary. In either situation, we plan to continue in business, transfer operations to an alternative work location if necessary, and notify you through our website www.efcg.com or our client emergency number, (212) 752-2203 as to how to contact us.

 

For more information – If you have questions about our business continuity planning, you can contact us at MandA@efcg.com.